The protection of your personal data is of the utmost importance for TeacherOnline.
In this privacy statement we describe what measures are being taken to guarantee the protection of your personal data in accordance with Belgian privacy legislation and the European General Data Protection Regulation (GDPR).
We wish to inform you clearly about how we take care of your data within our organization.
TeacherOnline can always adjust its privacy statement. We will make an announcement of this change on our website. The last change occurred on January 14, 2020.
For all questions and comments in connection with the website and in connection with this notification, please contact agv@teacheronline.be.
We recommend that you read this privacy statement and the Code of Conduct and Terms of Use thoroughly before using our services.
This "Privacy Statement" regulates the processing of your personal data by the controller:
TeacherOnline vzw
Hospitaalplein 22
2018 Antwerpen
avg@teacheronline.be
+32 484 111100
K.B.O. number 0704,631,952
This applies to the following websites, TeacherOnline mentioned in this statement:
By providing personal data on these websites, you declare that you have taken note of this privacy statement and you also explicitly agree with it, as well as with the processing itself.
At teacheronline we distinguish the following categories of users:
A large part of the information on the websites is available without having to provide personal data. We use cookies and local storage for all visitors to ensure that our website functions properly.
We collect information from users without registration on the website in an interactive way that we use for product improvement and lead generation. The information collected is maintained on the basis of a cookie and allows the user to:
We collect the following information when we look for tutoring:
We collect the following information when asking questions:
We collect the following information when registering a school or company:
You can register for a newsletter for parents. We also request the following information. When registering for the newsletter we can contact you personally. This data is not linked to other uses of the website.
You can sign up for a newsletter for teachers. We also request the following information. When registering for the newsletter we can contact you personally. This data is not linked to other uses of the website.
You can register for a newsletter for a school. We also request the following information. When registering for the newsletter we can contact you personally. This data is not linked to other uses of the website.
To gain access to TeacherOnline, we ask you to register and provide personal information:
For parents registered on TeacherOnline we store the following extra information (on top of the user category):
For teachers registered on app.teacheronline.be we store the following extra information (on top of the user category):
Students use the parent's account, or family account, at app.teacheronline.be. We ask you to do this under the supervision of the parent. For students under the age of 16, communication is always done through the parent. We ask the parent to provide the following information about a child:
To identify malicious users after stopping their account on TeacherOnline (where all data is deleted), TeacherOnline maintains a list of email addresses of suspended or banned users. This e-mail address is encrypted by a non-reversible algorithm, as a result of which we cannot find out the e-mail addresses ourselves, but we can test whether an e-mail address is already on the list of banned users when registering and to deny this access on the platform.
The following information is kept of users who have asked for their money back:
TeacherOnline has company pages on LinkedIn, Facebook, Instagram and Twitter to inform you about our services, current topics, events and the like. You are free to follow or not to follow TeacherOnline via this social media.
We only collect personal data that you provide to us. We do not collect personal data via third parties.
We use open data (such as school data) to simplify working with our platform.
TeacherOnline will only use the personal data collected with you for the following purposes.
Taking care of and improving our website and producing statistics, with the legitimate interest of TeacherOnline to continuously improve its websites and services.
Contact us to answer questions, with as legal basis the importance of correctly informing our users.
Registering schools or companies, with the question of sending information as legal basis.
Sending direct marketing, newsletters, invitations, promotions and promotions, with your explicit prior consent as legal basis.
Sending direct marketing, newsletters, invitations, promotions and promotions, with your explicit prior consent as legal basis.
Sending direct marketing, newsletters, invitations, promotions and promotions, with your explicit prior consent as legal basis.
Managing your account on TeacherOnline with a view to using our services on our website, informing you of events on the website that concern you, informing you of changes to our services and the operation of the site , with as legal basis the performance of a service that you have requested.
The delivery and invoicing of our services, with the legal basis of providing a service that you have requested, based on the conditions of use and the code of conduct.
The delivery, invoicing, delivery and payment of services, with as legal basis the provision of a service offered by you, based on the conditions of use and the code of conduct, a volunteer agreement and a copyright assignment or service provider agreement and a assignment agreement of bus rights.
Offering our services on the basis of the information entered by the parent and agreed services on the basis of the conditions of use and the code of conduct. In order to have the service of the teacher run to the student, in the case of an online tutoring session, we pass on personal data to a teacher with the legal basis of providing a service requested by the parent. We require the teachers involved to observe confidentiality and to respect the principles of the General Data Protection Regulation. Data that the teacher can see in the case of a booked session.
Refusing access to users who were previously suspended for violating the TeacherOnline code of conduct or regulations.
Users who have asked for their money back are kept up to date to recognize them, with the legal basis for combating fraud.
You are not required to disclose your personal data, but you understand that the provision of certain services becomes impossible if you refuse the processing.
TeacherOnline works via a family account.
The use of TeacherOnline by children under the age of 16 must always be done under the supervision of a parent.
When creating an account and making payment, it is checked whether the parent is of age.
The parent may only add his own children or the children he / she has custody of to the family account.
The email communication within the family account for children under the age of 16 always takes place via the e-mail address of the parent. TeacherOnline does not keep e-mail addresses of students under the age of 16 without consent of the parants.
The personal data of category newsletter parent and category newsletter learning yachts can also be used for direct marketing, provided that you have given additional explicit permission for this (“opt-in”).
You can withdraw this permission at any time, without justification and free of charge, for example by clicking on the unsubscribe link provided at the bottom of each promotional e-mail message, or sending an e-mail with a request for this to avg@teacheronline.be.
In regular communication to the user category, user parent category, user teacher category and student user category, concerning the general purposes described above, mention can also be made of our sponsors. No opt-out is possible for this. Only canceling your user from our services can stop mentioning sponsors and also stop this regular communication.
TeacherOnline will not sell, rent, exchange, distribute or otherwise make your personal information commercially available to third parties. We may provide the information you provide to us to third parties if this is necessary for the purposes described above.
For example, we use a third party (external service provider) to:
We naturally make the necessary agreements with external service providers (processors) to guarantee the security of your personal data.
In rare cases, TeacherOnline may have to disclose your personal information pursuant to a court order or to comply with other mandatory laws or regulations. TeacherOnline will use reasonable endeavors to inform you about this in advance, unless this is subject to legal restrictions.
The personal data is stored and processed by us for a period that is necessary in function of the purposes of the processing and in function of the contractual relationship between the TeacherOnline and you. For example, we do not store your data for more than 5 years after the last use (only user category ) or when the collaboration ends (user category parent, user teacher category or student user category), except for data related to accounting (7 years) and the banned user category.
When services are stopped, the data, with the exception of the data that we must legally store, is permanently deleted and cannot be restored.
When purchasing a service again after the termination, it is not possible to link the legally stored data (such as invoices) back to the new account.
When pausing services, the data is retained for a period of 5 years. TeacherOnline will regularly inform the owner of the account about this.
After 1 month, changed and deleted data also automatically disappears from our backup systems.
You have the right to view and copy the personal data that pertains to you.
You are entitled to improvement and addition if your information is incorrect or incomplete. You can correct or supplement almost all data yourself on TeacherOnline.
You have the right to change data (deletion) of the personal data that we have received from you and that are no longer strictly necessary for the purposes for which they were processed. We reserve the right to determine whether your request is justified.
You have the right to limit data processing: if you object to the processing of certain data, you can request that this processing be stopped.
You can also object to or object to the way in which certain of your personal data are processed. This way you have the right to object to the use of your personal data for direct marketing purposes (via unsubscribe options in e-mails). You also have the right to have the data provided by you transferred by us to yourself or by order of yourself directly to another party.
Via the address at the top of this privacy statement you can contact us to exercise your rights, accompanied by a motivation for your question.
We may ask you to identify yourself before we can respond to the aforementioned requests. To verify your identity, we ask that you attach a copy of the front of your identity card to your application. We strongly recommend that you make your passport photo invisible and state that it is a copy.
Finally, no category of people is subjected to any form of automated decision-making or profiling.
5.1. We have developed security measures that are adapted on a technical and organizational level to prevent the destruction, loss, falsification, alteration, unauthorized access or accidental notification to third parties of personal data collected as well as any other unauthorized processing of this information.
TeacherOnline uses secure web technology, encryption and authentication to make its IT systems as secure as possible.
TeacherOnline does not store passwords for its users. Passwords are encrypted with a Bcrypt algorithm and cannot be traced.
5.2. Under no circumstances can TeacherOnline be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the personal data by a third party.
5.3. You must comply with the security rules at all times, among other things by preventing any unauthorized access to your login and code. You are therefore solely responsible for the use that is made from the website of your computer, IP address and your identification data, as well as for their confidentiality.
5.4. You must also adhere to the code of conduct.
6.1. In order to be able to process your personal data, we provide access to your personal data to our employees, volunteers, participants in the sharing economy or service providers.
6.2. We guarantee a similar level of protection by making contractual obligations enforceable against these employees, volunteers or service providers and employees who are similar to this Privacy Statement.
If you have a complaint about the processing of your personal data or about the exercise of your rights, we ask you to contact us directly about this. You always have the right to make a complaint to the supervisory authority in the field of privacy protection:
https://www.gegevensbeschermingsautoriteit.be/
Gegevensbeschermingsautoriteit (GBA)
Drukpersstraat 35
1000 Brussel
+32 (0) 2 274 48 00
contact@adp-gba.be
TeacherOnline uses cookies, local storage and similar technologies on its websites (collectively referred to as 'cookies'). Cookies are small information files that are stored on your computer or device when you visit our websites and that are usually used to optimize the usability of websites and apps. TeacherOnline uses cookies to:
Cookies can be placed by both TeacherOnline and other parties. When we allow third parties to place cookies on our websites, these parties must contractually guarantee a secure connection over which the data is exchanged.
Necessary cookies: These cookies ensure that you can navigate through our websites and apps and use the functionalities.
Functional cookies: This type of cookies makes the functioning of our websites and apps easier and ensures a personalized browsing experience by remembering, for example, login names, passwords and preferences - such as the language setting.
Performance cookies: These cookies collect data about the use of our websites and apps such as the number of visitors, which are popular web pages and the time that users spend on a certain web page. Based on the behavior of our users, we can improve our websites and apps and optimize and personalize the user experience. We also use third-party cookies, in particular Google Analytics: to collect anonymous data about the use of our website and to compile visitor statistics. More info about how Google uses your data can be found at:
https://www.google.com/intl/en/policies/privacy/partners/.
By using our website you agree to the use of cookies on our website (s). You can disable or remove all installed cookies from your computer or mobile end device at any time via the settings of your browser (usually under 'Help' or 'Internet options'). Each browser type has its own settings for managing cookies. You can find the information on the website of the browser you use. More general information about managing cookies can be found at
http://www.allaboutcookies.org/manage-cookies/ .
Keep in mind that changing the settings can cause the TeacherOnline websites to malfunction.
We are happy to inform you about the following subjects:
TeacherOnline has a clear code of conduct for its users. This is publicly available. You will find this under code of conduct on this website.
Teacheronline does not allow advertising within the screens of the TeacherOnline application (TeacherOnline) that students have access to.
TeacherOnline appeals to sponsors. The communication to the parents may contain logos and brand names of the sponsors.